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Privacy Policy

Privacy Policy

This Privacy Policy describes how we collect and process personal data when you use our website.

1. What is personal data?
Personal data means any information relating to an identified or identifiable natural person (data subject). This may be data that can identify you personally, for example a name, address, email addresses or user behaviour.

2. Responsible party and data protection officer
The party responsible (controller) in accordance with Art. 4, 1 of the General Data Protection Regulation (GDPR) is Katjes International GmbH & Co. KG, Dechant-Sprünken-Str. 53-57, 46446 Emmerich, Germany, Turn on Javascript!

3. What data do we collect?
Our website is primarily intended for information purposes, so that interested users can find out about our company and our product portfolio. The data and information we collect can be divided into the following categories:

Automatically collected data: When you visit and use our website, we automatically collect information, including personal data, about the technology you use and how you use this website.

  • Log files and device information: Log files include data that your browser automatically transmits to our web server. These log files contain information on:
    • IP address of the requesting computer / device
    • Date and time of request
    • Name of requested URL (specific page)
    • Access status / HTTP status code
    • Volume of data transferred during use of the website
    • Website from which the request originates (referrer URL)
    • Browser type, browser language settings and operating system used

The legal basis for processing the IP address is Art. 6, 1 (f) GDPR.

External hosting
This website is hosted by an external web hosting provider. All personal data collected on the website is stored on the hosting provider’s servers. This may include the IP address, browser type, operating system and host name of the accessing computer as well as the time of the server enquiry, website accesses and other data that is generated through a website.

Data collection on this website – cookies
Our website uses so-called cookies. This means that when you visit our website a text file is stored on your device via your browser that contains certain user information. When you revisit our website, the text file is read and our website recognizes your browser and can adapt to your preferred user experience.

When using our website for the first time, a notice about the use of cookies is displayed at the bottom of the homepage. [The validity period of our cookies is up to one year.]

You have the option of deactivating the use of cookies at any time; it is also possible to use this website without them. However, we would like to point out that in this case not all functions of this website may be fully available to you. You can manage the use of cookies in the settings of your internet browser, e. g. your browser can be set to notify you when a cookie is stored on your device, or you can deactivate all cookies (you can find out how to change or update the use of cookies in the help menu of your browser).

Therefore, we assume that you consent to the use of cookies if your browser allows it.

If cookies are used by third-party companies or for analysis purposes, we will notify you separately in conjunction with this Privacy Policy and request your consent if necessary.

Data and information provided by you: If you contact us with questions about our company and our products, we store and process the personal data transmitted with your enquiry. You can use any commonly available communication channel to contact us. You also have the option of using our contact form on the “Contact” page of this website. Please enter information in the mandatory fields marked with an asterisk (*). Any additional information and data you provide is voluntary. However, we reserve the right not to process your enquiry if the information appears to be false or cannot be traced back to a natural person. If necessary, we will contact you and request further data and information.

4. How do we use the data collected from you? What is the legal basis for its use?
We use, store and process information, including personal data, for the following purposes and on the following legal basis:

Provision, improvement, further development and security of the website: Essentially, we use the automatically generated log files to provide you with the website and all its functions. We also use this information and data to optimize our website and ensure the security of our IT systems. For this purpose, your IP address must remain stored for the duration of your session.

We use log files as part of our legitimate interest to provide and continuously develop our website. The legal basis for the use of these log files is Art. 6, 1 (f) GDPR.

Analysis: We use the information and data generated by cookies to analyse the use of our website. This enables us to learn more about the number of page views, user behaviour and dwell time, which in turn helps us draw conclusions about which content is of particular interest to our website visitors and which is less so. We can then take this information into account for future updates and redesigns of our website.

We have a legitimate interest in analysing the use of our website. This is the only way we can find out if and how our website is of interest to anyone. This enables us to better manage and utilize our resources. The legal basis for the use of cookies for analytical purposes is Art. 6, 1 (f) GDPR.

Contact form and enquiry by e-mail / phone
If you place an enquiry using our contact form or by e-mail / telephone, your data and all contact details you provided will be stored for the purpose of processing your enquiry and for any follow-up questions. We will not share this data with any third parties without your consent. The processing of this data is based on our legitimate interest to effectively process enquiries addressed to us (Art. 6, 1 (f) GDPR) or based on your consent, if given (Art. 6, 1 (a) GDPR). The data you enter in our contact form will be stored by us until you request its deletion or revoke your consent to storage or if the purpose for storage of your data no longer applies (e. g. when your enquiry has been fulfilled). Mandatory statutory provisions – especially retention periods – remain unaffected by this.

Use of your data for communicating with you corresponds to our legitimate interest in accordance with Art. 6, 1 (f) GDPR. If you write to us, we may assume that you consent to the processing of your data for the purpose it was provided, as the data was voluntarily transmitted (Art. 6, 1 (a) GDPR).

5. Will the data and information about me be shared with others?
In order to provide our website and fulfil the described purposes, we work with various service providers. Products of these service providers are integrated in our website and we provide the following information about them, based on our current knowledge:

  • Google Analytics: For the analysis purposes already mentioned, we use the Google Analytics analysis service from Google, LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA. Google Analytics is an analysis tool that provides us with information about the use of our website. For this purpose, we or Google store cookies on your computer that log your behaviour on our website and transmit it to Google. Google uses this data to compile analysis reports about the use of our website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the data on Google’s behalf.
    We have configured Google Analytics to anonymize your IP address. Before being transmitted to the Google servers in the USA, your IP address will be truncated by Google within the member states of the European Union or in other contracting states of the European Economic Area Agreement. This means that it cannot be traced back. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The IP address transmitted by your browser to Google Analytics will not be merged with other Google data. You can find more information about Google Analytics at: http://www.google.com/intl/de/....
  • Google Maps: To display our company’s location and potentially provide you with directions to our offices, our website contains map material from Google Maps. As soon as you visit a page of our website that contains Google Maps, Google collects and uses data on your usage. You can find out more about how Google processes data in Google’s privacy policy. There you can also change your personal privacy settings in the privacy centre.
    You can find more detailed information about managing your data in connection with Google products here: https://support.google.com/acc....
  • Google reCAPTCHA: To prevent automated data input, we use the Google reCAPTCHA tool. The prompt serves to distinguish whether data is being input by a human or by malicious software engaging in abusive activities. Your browser transmits your IP address, but it is not merged with other Google data. Google’s data protection regulations apply to this data. For more information on Google’s privacy policies, please visit: https://www.google.com/intl/en....

6. Storage duration of personal data
Unless a specific storage period is mentioned within this Privacy Policy, your personal data will be stored with us until the purpose of its processing is fulfilled. If you request deletion, revoke your consent for data processing, or if the purpose for the data storage no longer applies, your data will be deleted, provided we do not have any other legally permissible reasons for storing your personal data (e. g. tax or commercial law retention periods); in the latter case, the deletion will be executed once these reasons no longer apply.

7. Is data transmitted to recipients outside the European Union or the European Economic Area (EEA)?
Your personal data is generally not transmitted to third parties unless we have explicitly stated this in the description of the respective data processing or you have given your explicit consent pursuant to Art. 6, 1 (a) GDPR or the transmission is necessary to establish, exercise, or defend legal claims pursuant to Art. 6, 1 (f) GDPR and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data, or if there is a legal obligation for transmission pursuant to Art. 6, 1 (c) GDPR. Furthermore, we use external service providers to provide our services, whom we have carefully selected and contractually commissioned. They are bound by our instructions and are regularly monitored by us. The data processing agreements we conclude with them meet the requirements of Art. 28 GDPR. Their services include web hosting, sending e-mails and maintenance and support of our IT systems, among others. These service providers may not disclose your data to third parties.

8. What rights do I have?
According to the General Data Protection Regulation (GDPR) you have the right to request information about your personal data or restrict its processing, as well as the right to portability, rectification or erasure of your data.

Below you will find information and references to the GDPR regarding the data subject rights that are granted by the applicable data protection law with respect to the processing of your personal data by the controller.

Pursuant to Art. 15 GDPR you have the right to request information about personal data processed by us. In particular, you can request information about the purposes for processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectify, erase, restrict and object to the processing of your data, the existence of a right to lodge a complaint, the source of your data if it was not collected by us, as well as the existence of automated decision-making, including profiling, and any meaningful information about this.
any decision based on automated processing, including profiling, and any significant affect it may have.

Pursuant to Art. 16 GDPR you have the right to request the immediate correction of inaccurate or incomplete personal data stored by us.

You have the right to request erasure of your personal data stored by us pursuant to Art. 17 GDPR, unless processing of your data is necessary for exercising the right to freedom of speech and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise, or defence of legal claims.

You have the right to request the restriction of processing your personal data pursuant to Art. 18 GDPR if the accuracy of the data is contested by you, if the processing is unlawful but you oppose its erasure, if we no longer need the data but you require it for the establishment, exercise, or defence of legal claims, or if you have objected to processing of your data pursuant to Art. 21 GDPR.

You have the right to receive personal data you have provided to us in a structured, commonly used and machine-readable format pursuant to Art. 20 GDPR or to request transmission of the data to another controller.

You have the right to lodge a complaint with a supervisory authority pursuant to Art. 77 GDPR. You can generally contact the supervisory authority of the federal state of our registered office or of your domicile or workplace.

You have the right to withdraw your consent to the processing of your data pursuant to Art. 7, 3 GDPR at any time. In the event of such withdrawal, we will delete the relevant data immediately unless further processing is possible on a legal basis for processing without consent. Withdrawal of consent does not affect the lawfulness of processing based on consent before such withdrawal.

Right of objection
If your personal data is processed by us on the basis of legitimate interests pursuant to Art. 6, 1 (f) GDPR, you have the right pursuant to Art. 21 GDPR to object to the processing of your personal data, provided that there are grounds relating to your particular situation or if the objection is directed against processing for direct marketing purposes. If you wish to exercise your right of withdrawal or objection, simply send an email to Turn on Javascript!.

In the event that we process your data based on our legitimate interests, you have the right to object. However, this does not apply to the processing of log files, which is necessary for the operation of this website.

You can exercise your right to object in connection with Google and the storage of cookies by Google in various ways:

  • You can configure your browser to not accept cookies. In particular, suppressing third-party cookies means that you will not receive ads from third parties. However, we would like to point out that in this case all functions of this website may not be fully available to you.
  • Downloading and installing the browser add-on offered by Google for their product “Google Analytics”, here: http://tools.google.com/dlpage...

Without prejudice to the rights described, you have the right to lodge a complaint with a supervisory authority, in particular in the federal state of your domicile, place of work, or place of the alleged infringement, if you believe that the processing of your personal data violates the GDPR.

The supervisory authority to which the complaint is lodged will inform the complainant about the status and results of the complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

9. Contact
If you have any questions or suggestions regarding data protection, we are happy to be at your service.

Katjes International GmbH & Co. KG
Dechant-Sprünken-Str. 53-57
46446 Emmerich
Germany
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